
Salesforce is a vision of reinventing Customer Relationship Management (CRM) and then our use of cloud computing has revolutionized the way enterprise software is delivered and changing the industry forever. Salesforce training in Chennai offers the well trained MNC companies as trainers.
Salesforce products have run in the cloud which means all online –no software, no hardware. There are no expensive setup costs, no maintenance, and your employees who work from any device with an internet connection – Smartphone, tablet or laptop. Salesforce training institute in Chennai offers the placements in top IT Companies. This is releasing more than 3 free upgrades every year it is ideal for small businesses and large companies. Salesforce Training in Chennai is the best institute for this course. It’s a complete integration solution for managing the interactions with your customers and prospects, designed to help your organization to succeed.
Customer Success Platform
- Sales Cloud
- Analytics Cloud
- Service Cloud
- App Cloud
- Marketing Cloud
- IOT Cloud
- Community Cloud
How will Salesforce help the customers?
Salesforce CRM automation
Sales cloud is the CRM and Sales force automation which suits the speeds and streamlines all phases of sales from lead management through the deal.
Why choose the Sales Cloud?
- We can connect with the customers instantly and efficiently using Sales Cloud.
- Close more deals
- Get better leads
- Nurture prospects with more effectively
- Collaborate across teams
- We can work from any connected device like – desktop, mobile, and tablet.
Service Cloud
Service Cloud is an online support and call center platform which supports the effective and always on customer support from any devices.
Why Choose the Service Cloud?
- Delivering the complete multi-channel support- follow a case across social media, email, telephone and more
- For improving the customer satisfaction it responds more quickly.
- Target, measure and improve key call center metrics.
- Increasing the customer loyalty, retention and satisfaction
- Providing the customaries service center to the customers
- Multi-Channel Marketing Automation
By delivering the exceptional brand experiences across multiple channels of the sales force. Salesforce Training offers the quality training with all sorts of facilities. Marketing Cloud will help to make the most of the customer interaction by giving the email, mobile, social media and web tools will need the manage customer journey across every channel.
Why Choose Marketing Cloud?
- By understanding the communications which are working and not working
- Analyzing the customer interactions in real time
- By delivering the personalized and targeted campaigns
- Make the interaction with your customers.
- Get the clear picture of ROI for every marketing effort.
Enhancing communication with online communities
Community Cloud is online collaboration and business process platform that connects employees, customers, partners, and distributors.
Why choose Community Cloud?
- It builds the track self-service customer communities.
- Connecting directly with resellers, distributors, and partners
- Harness the power of social and mobile to transform productivity.
- Accelerating channel sales
- Connecting product teams with direct feedback.
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Cloud Computing Training in Chennai
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